Testimonials

Learn what our clients have to say about working with us.

WHAT OUR CLIENTS SAY

"My wife and I, first-time home buyers with very little knowledge about the entire process, were very nervous when we decided to start looking for houses. Then a friend, who had worked with Susan Meador when she bought her house, recommended her to us. That was probably the single most lucky thing for us! Right from our first meeting, Susan put us at ease, she was very patient and helpful in answering all our questions. She was very attentive about exactly what we were looking for in our house, and made sure that the houses she recommended us for showing, fit most of those criteria. We would call her any day of the week whenever we saw a house that we liked on the market; and she would instantly set up an appointment for us for viewing it. Even after we finally picked the house that we decided to buy, Susan continued with her helpful suggestions to guide us through the rest of the process. She made us aware about things we needed to do, things we needed to avoid; the smallest details. She was also great with our boys; who loved her! I know who we are going to be working with, when we decide to buy, or sell property next! Both I and my wife have had the best possible experience working with Susan. We have loved her professionalism, her attentiveness to details, her patience and willingness to explain anything that wasn't clear to us. "
– Amit Ketkar, Buyer in Leawood
My husband and I were so pleased with Jon Underhill Real Estate. Everyone within the company brought a level of excellence and professionalism to selling our home that did not compare to past experiences. Brandy Harp was the quintessential expert in every aspect of helping us. From determining the appropriate asking price to making sure all closing activities were compliant and smooth, she was very timely and professional. Brandy made herself available to answer any questions and offer advice all along the way. What impressed me the most about Brandy was her marketing plan to sell our house. The staging of the house, professional photography, on-line presence and print media all were helpful in attracting prospective buyers for our home. Her connections in the real estate business was a definite plus as well. I would, without any hesitation, recommend Jon Underhill Real Estate for anyone choosing to sell or buy a home.
– Tony and Kelly Orr, Seller in Bryant, Arkansas
Kelly McConnell is the best realtor in Little Rock. She knows the Little Rock market. She is easy to work with and responds promptly to calls and emails. She is my go-to for any home repair questions. I had a great experience with Kelly and recommend her to everyone.
– Elizabeth Bishop, Seller in Midtown, Little Rock
"Susan was fantastic to work with. She was extremely personable. As first-time home buyers, my wife and I were a bit nervous going into the process. Susan was there every step of the way and helped keep things moving smoothly the entire time. Both professionally and personally, Susan was wonderful to be around and work with. I would recommend working with her to anyone that asks!"
– Jackson and Mary Kathryn Thomas, Buyer in Alexander
When you decide to hire Brandy Harp and Jon Underhill Real Estate, you’ve hired the quarterback (and really a whole winning team) for your family’s move. In our opinion, you’ve also hired the best real estate agent in Little Rock. Brandy helped us find the perfect new home for our family, and then was there for us literally every remaining step along the way. On our previous home, Brandy helped us pre-inspect the home and helped us get the right contractors to fix the little things needed to maximize its curb appeal and value to other families. What a relief it was to get these things done early when they could add value to the process, rather than trying to hurriedly fix them prior to a close. Brandy then used her corporate background to examine the marketplace and recommend the right listing price. As evidence, within a month we had five offers on our house and sold it for full price, while other homes sat unsold. And, of those five offers, two came from buyers represented by Brandy, which shows how hard she works to sell your home after listing it. If that weren’t enough, Brandy then proceeded to help us with all the remaining aspects of our move. She helped us select our movers, packers, contractors and even a decorator for the new home. Moving is never easy, but with Brandy it’s as easy as it ever could be. If you are even thinking about moving, call Brandy, quickly. You’ll be glad you did!
– Kevin and Kristen Halpin, Buyer and Seller in Chenal Valley
We highly recommend Donna Carlson whether buying or selling a house. Over the last couple of years, she has helped us sell two homes and purchase two others. She has excellent knowledge of the neighborhoods and homes. Great understanding of the real estate laws, regulations and the closing process. Donna was very responsive to our needs and a pleasure to work with.
– Mr. and Mrs. Bob Fehlman, Chenal Valley Seller and Buyer
"I could not have asked for a better agent for buying my first house. Susan was there for me whenever I had questions or concerns and she was an incredible guide. She had plenty of experience and wisdom which put me at ease knowing she was our advocate. 10/10 stars!"
– Abbey Peterson, Buyer in Scenic Hill, North Little Rock
"When it was time to sell our family home of almost 30 years, we reached out to Terry Quinn at Jon Underhilll Real Estate. Terry has a way of seeing the beauty in a property. She used her excellent marketing skills of analyzing the value of the property, staging, photographing, etc., to get us eight full price offers in 4 days! Terry is a realtor who knows the emotions a seller goes through. She was always available to answer questions, make recommendations and thoroughly explain all offers. I would highly recommend Terry to anyone who is looking for a realtor who can get the job done! I would give Terry a 10 out of 10!"
– Ann Johnson, Seller in Conway
"Susan was the best, best, best! We were buying our first house at the start of Covid-19 from 6 hours away and we couldn’t have done it without her! She helped us every step of the way, she FaceTimed us with inspectors, she went by our new house when there was anything we needed (including repair men and amazon packages). It was so smooth and easy. What a life saver!"
– Jessica Zabih, Buyer in Hillsborough
"We were lucky that Brandy Harp was our agent. Brandy helped us sell our home in a short period of time due to our need to relocate out of state. Brandy was very knowledgable, honest and very patient as well. She negotiated a very fair deal with the buyer and was always acting on our behalf. Definetly recommend her as a great realtor."
– Dr. Mohamed Kamel, Seller in Chenal Valley
"Terry was by far the best realtor we have ever had the pleasure of working with. She went above and beyond in every single aspect. From getting our house ready to sell, helping stage for pictures, the flawless paperwork, responding promptly to every text and phone call regardless of time, and notifying us of showings and feedbacks. She undoubtably had our best interest in mind throughout the entire process of selling our home. We were sad when our professional relationship ended with her and our children still talk about “Miss Terry”."
– Connely and Ben Leis, Seller in Lakewood
"Stephanie Tharp was fabulous to work with from start to finish. We were first-time home buyers, and she patiently walked us through the entire process and answered all of our questions. She was available, knowledgeable, nice, and very helpful. She made it easy every step of the way. She also consistently took precautions against Covid-19 (wearing a mask, sanitizing surfaces during showings, social distancing). She helped us buy a home that we absolutely love, and we would definitely work with her again in the future."
– Lindsey Roberts, Buyer in Leawood
"We have used Donna for the last 4 homes we have sold. Donna does her research with every home she sells, checking nearby recent sales, like properties and the market in general before assisting sellers in setting a reasonable price. She also is honest in telling sellers what they may want to do to ensure the property sells quickly and with ease. She is a skilled negotiator, always watching out for her client. The best recommendation I can give is to note that 3 of the 4 properties she sold were on the market less than 10 days and sold for close or right at asking price. I recommend her to everyone I know is thinking about buying or selling a home."
– Mr. and Mrs. Ken Wagner, Seller in Maumelle
"Susan Meador is great to work with. She was there every step of the way and definitely made the home buying process a very smooth one. I highly recommend working with her."
– Karen Bristow, Buyer in West Little Rock
"Terry Quinn helped us sell and buy our homes. I recommend her to everyone! Terry is uplifting, caring, and gets stuff done. I asked her so many questions at odd times of the day and she always replied quickly with excellent ideas and advice. Now we are enjoying living in our new house that still feels like a dream come true."
– Kirsten Sowell, Seller and Buyer in Little Rock
“I worked with Kelly McConnell to buy my first home. She was amazing! Kelly was very knowledgeable and walked me through every step of the process. Kelly was like family by the end of this journey. I highly recommend Kelly and Jon Underhill Real Estate!”
– Ellen Hutchins, Buyer in Cammack Village
It was a blessing that I was referred to Donna Carlson to help me find my new home. Donna is professional, responsive, honest, and patient. I do not believe anyone is more knowledgeable than Donna of the area of West Little Rock in Chenal Valley. My girls and I always felt like we were important and the relationship never felt transactional. Donna is more service than sales oriented, always having my best interest at heart. She methodically inspected each home, helping to point out both flaws and features. Donna made the process as simple and successful as possible and I know she will continue to be a valuable resource to me as I settle into the area.
– Tina Groves, Buyer in Chenal Valley
“It is hard to put in words how wonderful and easy Stephanie Tharp made the entire experience of buying our home in Little Rock. Stephanie made herself available immediately while I was in town. She was friendly and understanding of my needs as she toured me around the homes available in the market. Stephanie was patient and in constant contact while my family and I arranged to sell, purchase and move out of North Carolina. Because of my busy schedule, Stephanie worked through my wife at times and helped in arranging the entire closing. She made herself available to be at the inspections and negotiate on our behalf while we were in NC. Stephanie showed genuine care, saved us money and got us an additional warranty at no charge to us. Stephanie showed a lot of professionalism, compassion and overall knowledge of the market. Stephanie got us the home that we wanted at a great price! I would highly recommend Stephanie to anyone looking. She was a Godsend!"
– Tyler Travis, Buyer in West Little Rock
Susan Meador was a God send! She sold my mother’s home in West Little Rock while we were remote, and we couldn’t be happier with the process. Susan is thorough, professional, a great communicator, and kind. I can’t recommend her highly enough!
– Sheryl Glubok, Seller in Hunters Cove
“We were first time home buyers moving to Little Rock. Stephanie Tharp was the absolute best. She is very responsive, down to earth, knowledgeable, answers every concern you may have, and genuinely cares about her clients. She was also very patient with us while we looked for the perfect home. We couldn't be more pleased with our new home and her great service!”
– Ian and Nikki Seng - Buyers in Walton Heights
Brandy Harp is amazing! There is not a more qualified realtor in the market. Brandy worked very hard with us once we decided it was time to downsize. Our situation was not exactly routine in that our property was quite unique. The house was 6,000+ square feet on one level with an additional 1,200 square feet wing housing an indoor heated pool and sauna. The house featured a chef’s designed kitchen, open floor plan perfect for entertaining family and friends, beautifully manicured gardens, outdoor kitchen, and outdoor living spaces that spanned five acres in mid-town, behind a custom-made gate – the entire property fenced. So, what was the big challenge, you ask? Location. Simply put, it was very difficult for Brandy to put together comps for this one of a kind property. For Brandy, no challenge is too big. She went to work with a network of professionals second to none. They did a market analysis and were able to qualify a price in a range that was agreeable to us. Brandy listed the house. Here is the amazing part. The house never really hit the market. On the third day, Brandy called and had an offer. Within a week we had a contract. We couldn’t believe it. During this process, there are a hundred details and every i has to be dotted and t has to be crossed. When we needed Brandy on the phone, email or text, she was right there, and she had the right answers. In the buying and selling process, the inspection stage was very concerning to us. Brandy’s knowledge, professionalism, and her desire to make us totally confident, happy customers put us at ease and made us comfortable with every detail. She was able to assist with providing valuable information about upgrades and repairs, financing and insurance, and every other detail from start to finish. It is with great pleasure that we recommend Brandy Harp. Just one word of caution. When she lists your home or assists with finding your next home, be ready to move!
– Clark Trim and Henrik Thostrup, Seller in Hillcrest
At age 87 I have not only purchased and sold many houses in several states, but have also been a realtor for over two years in Florida. With that amount of personal experience with realtors, the highest compliment I can pay to Sue Fess is that I regard her as the ultimate positive example of the real estate professional who displays a relentless determination to satisfactorily perform for her clients. Sue and her daughter, Stephanie, work as a team and together are creative in devising ways to consummate a sale. Sue and/or Stephanie are in constant communication consulting or offering advice throughout the entire transaction. Sue’s performance warrants the high marks reflected in this review.
– Ray Terril, Seller in Chenal Valley
Brandy Harp recently helped us purchase a home and we couldn’t have wished for a better experience. Brandy took the time and patience to ensure that this was the right home for us. She was extremely knowledgeable, not only about real estate, but about the foundation and electrical system of the home. I suppose her being married to a builder comes in handy! We were keen to renovate the home and Brandy walked us through the possibilities step by step. It was clear that she genuinely cared whether our vision for the home would be within our budget. Brandy recommended to us several contacts, from a moving company to an interior designer. They have all exceeded our expectations.
– Dr. Michael and Sophie Hussey, Buyer in Pleasant Valley
Stephanie Fess Tharp has helped me find and buy 2 homes. With the first home, it took me a while to find just the right home. She was so patient, really listened and ultimately took me to a For Sale By Owner because she knew it was just what I wanted. When I was ready to down size Stephanie was my choice. She had my home under contract in 2 weeks. Stephanie was such a help in negotiating for my second house. It ended up being a house exchange! She did so much to facilitate the sale and the timing of both closings. I’ve bought and sold several homes over the years. Stephanie is the best realtor on both the selling and buying sides I’ve ever worked with!
– Linda Pneuman, Buyer and Seller, The Heights
Sara Gardner was the listing agent of my mother’s house for estate liquidation purposes. In a very prompt, professional and compassionate manner, Ms. Gardner executed the plan of setting a realistic value, suggesting minimal yet meaningful improvements and repairs, and showing the house in the most favorable manner using all forms of media and personal showings. Ms. Gardner started getting offers quickly. After guiding us through the offers, my family was able to accept the offer that best suited our goals. From listing to offer acceptance, the process took about thirty days. In my opinion, Sara Gardner is a real estate professional of the highest degree.
– Rob Byrne, Seller in Colony West
As a first time home buyer, the thought of the overall process of buying a home was very daunting. Brandy Harp made it effortless. Brandy had an abundance of contacts to guide us throughout the process, such as recommendations on a lender to a home inspector. Our lender, Michael Stewart, was so helpful in finding the right loan for us. Not only does Brandy have many contacts, Brandy herself is a gem. Her professionalism along with her knowledge and easy going nature made the experience of buying a home a pleasure. I know that we wouldn’t have gotten our dream home without her help. I highly recommend you pick Brandy as your realtor!
– Joel and Claire Skinner, Buyer in the Heights
My husband and I have worked with several real estate agents in previous years, but only one stands out from them all. Ashley Schwander, at Jon Underhill Real Estate, is extremely knowledgeable, honest, friendly, and exceeded our expectations in her dedication to sell our home. Ashley provided invaluable insight and recommendations to help ensure that our home attracted the attention of prospective buyers, and it worked! The sale and closing of our home went extremely smoothly, thanks to Ashley. If you are thinking of buying or selling a home, call Ashley today. You’ll be glad you did.
– Scott and Amanda Jones, Creekside Addition in Sherwood
We needed someone with exceptional skills as our real estate agent and we found that in Brandy Harp of Jon Underhill Real Estate. When we decided to move to Little Rock, we were still living out of state for several months, and needed a realtor we could trust. Brandy helped us figure out the right fit for our family, and one year later we couldn’t be happier with our house and neighborhood. She is professional, ethical, well-informed, and one of the hardest workers we have had the privilege to watch in action. She is the best of the best in our book and highly recommend her.
– Karrie and Michael Miller, Buyer in Pleasant Valley
Jon Has been our real estate broker for the past ten years. He has helped us navigate through some of the most trying times within the real estate history within the 2007-2009 years. Since we are home builders, Jon handles many transactions a year for us. His knowledge and experience are unsurpassed in the state of Arkansas. To say that Jon goes above and beyond for his clients is an understatement; he is willing and able to handle anything that comes along. We look forward to many more successful years with Jon Underhill Real Estate.
– Brenda Hartness, Billy Hartness Construction Company, Inc.
As there will never be another Michael Jordan in the world of the NBA, Mrs. Brandy Harp stands head and shoulders above her competition. Her full-service expertise and attention to detail is unparalleled. In a world where doing the right thing when no one is looking is a vestige of the past, Mrs. Harp’s integrity is a personal renaissance of the sentiment. For the most discerning of clients who require a concierge-style agent, Mrs. Harp should be your staple. I recommend her enthusiastically and without reservation. She is my forever agent.
– Dr. Ahmad Brown, Seller in the Heights
Sara Gardner worked with our family for over 18 months, showing us home after home, until we found the perfect home for our family! She never once pressured us to make a decision, instead urged us to be patient until we found exactly what we wanted. When we finally found what we wanted, Sara moved quickly to secure the home at the price we wanted and guided us through every pitfall in the buying process. Sara is thoughtful and thorough. If we ever need to sell or buy a home again, she will be the only person we will call.
– Steve Shelton, Buyer in Chenal Valley
Jon Underhill is the best agent/broker in Arkansas and beyond. We have bought and sold home in several states and have never had such an easy, seamless transaction. Jon is intelligent, experienced, prepared and has a solution for everything, before an issue arises. He knows the local market like the back of his hand and has a Rolodex of people to assist with all house related issues. We were moving out of state and he made it as stress free as it could be. Could not recommend more highly!
– Tammy Lord, Seller in Longlea
We recently bought a home in West Little Rock. Susan Meador was our Realtor. I was very impressed at how thoughtful and caring she treated me. She went above and beyond what I might have expected from an agent. She was continually in touch with the seller and me. She was the most caring person l had ever dealt with. She was like a member of our family and we began to think of her that way. If anyone needs to sell their home, l highly recommend Susan. She still calls and keeps in touch.
– Wanda McClure, Seller in West Little Rock
My Mom and I could not have asked for a better experience. Our agent, Debbie Heller, walked us through the process, providing advice on what we needed to do to have it ready to show and emotional support throughout the process. We needed the house to sell quickly and the results were impressive. Mom’s house had multiple offers in the first three days, sold for more than the asking price and closed in 10 days. The entire process went smoothly and we were thrilled at the end result.
– Laura Winning
I could write pages on the positive experience my wife and I had with Brandy Harp as our realtor. However, I will just say, if you want the ultimate experience with a knowledgeable and professional agent that works harder than any I have ever seen, Brandy is the person you are looking for. She knows the business, she knows the area, and she has contacts for any and everything you need. We could not have been more pleased with the service we received from Brandy and Jon Underhill.
– Bob and Glenda Cowan, Seller in Chenal Valley
Debbie Heller was the ideal real estate agent. We relied on her experience, good judgment and advice throughout our home selling and home buying experience. She handled all issues with a level head, diligence and caring, and an ever-pleasant and down-to-earth manner. We couldn’t be more satisfied with the process or the result, and we are so happy we chose Debbie and Jon Underhill Real Estate to help us. We have recommended them to close friends, who were likewise pleased.
– Nick and Cindy Dawson, Buyer in Brodie Creek
Donna Carlson is very diligent and dedicated in regards to the clients she represents. I trust, and anyone else that utilizes Donna’s many years of experience can trust, that she will do everything in her power to get your property sold. Donna was always available and stayed very connected with me and my wife throughout our sales process. We were made to feel like a high priority and that was very refreshing. I highly recommend Donna. She is top notch!
– Van Gardner, Seller in The Villages of Wellington
Stephanie Fess Tharp was very attentive and helpful throughout the entire buying and selling process. We had a very long, drawn out ordeal with the buyers of our home and, in the end, Stephanie did what it took to make sure we closed the deal. We very highly recommend Stephanie to anyone looking to buy or sell a home!
– Bill and Sally Puckett, Seller and Buyer in Pleasant Valley
I had the pleasure of having Kelly McConnell as my agent in the most important purchase of all times. Kelly is amazing, she is pure class. She made the hassle of buying a home a very smooth experience. I will be raving about this purchase for years to come. Kelly, thank you, you found me a “castle”.
– Omar Saadi, Buyer in Secluded Hills
Sue Fess always goes above and beyond to help you in selling your house. She helped me with staging my home, brought in qualified buyers, and stayed in touch throughout the process. This is the 3rd time I’ve used her, and highly recommend her!
– Colleen Caldwell, Seller in Woodlands Edge Subdivision
Brandy Harp was amazing in helping our family move under stressful relocation circumstances. She went above and beyond to help us in every way, especially in helping ready our home for sale. We would recommend her to anyone!
– Monty and Julie Whatley, Seller in the Heights

WORK WITH US

We are a collective group of dedicated and knowledgeable professionals who work to provide a seamless real estate experience. Customer service is at the heart of everything we do. It is our mission to provide you with the highest level of professionalism and integrity.